Terms of Service
Final legal copy ready for A2P 10DLC review and site publication.
1. Acceptance of These Terms
These Terms of Service ("Terms") are a legal agreement between you and Cushman Clinical Partners LLC, a Georgia Limited Liability Company ("Cushman Clinical Partners," "we," "us," or "our"). These Terms govern your access to and use of the website located at cushmanclinical.com (the "Site"), any products we sell or facilitate the sale of, and any services we provide, including the Cushman Landing practice-management platform (collectively, the "Services"). By accessing the Site, requesting information from us, purchasing a product through us, or subscribing to any Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, do not use the Site or the Services.
2. About Us
Business identity
Legal name: Cushman Clinical Partners LLC Entity type: Limited Liability Company (LLC) State of formation: Georgia, United States Website: cushmanclinical.com Contact email: hello@cushmanclinical.com Business phone: (470) 971-3131 Cushman Clinical Partners operates two related business lines. As an authorized business representative for Biotech Sciences, a US-based ISO 9001 / GMP peptide manufacturing lab, we connect licensed medical clinics to Biotech Sciences for professional-use peptide supply. Through Cushman Landing, we offer a customized practice-management software platform. We are not a manufacturer, we are not a compounding pharmacy, we are not a telehealth or medical provider, and we do not treat patients or prescribe medications.
3. Eligibility — Business-to-Business Only
Professional Use Only
The Services and products described on the Site are offered strictly on a business-tobusiness (B2B) basis to licensed medical professionals and the medical clinics that employ them. Products distributed through the Biotech Sciences relationship are labeled Professional Use Only and are sold exclusively to licensed medical professionals for administration in a clinical setting. By using the Site or the Services you represent and warrant that (i) you are at least 18 years old, (ii) you are a licensed medical professional or an authorized representative of a
licensed medical clinic, (iii) you are accessing the Site and the Services solely in a professional capacity, and (iv) you have the authority to bind your clinic or organization to these Terms. Nothing on the Site or in any communication from us is directed at consumers, patients, or the general public. The Site is not a source of medical advice, and no product or service we offer is intended for personal or consumer use.
4. Products and Order Fulfillment
4.1 Authorized representative relationship Cushman Clinical Partners acts as an authorized business representative for Biotech Sciences. All product orders you place through us are fulfilled by Biotech Sciences. Biotech Sciences is the manufacturer of record and is responsible for the manufacturing, quality control, labeling, packaging, storage prior to shipment, and shipment of the products. Cushman Clinical Partners facilitates the ordering relationship, provides customer service, and coordinates with Biotech Sciences on your behalf.
4.2 Product classification All products available through the Biotech Sciences relationship are labeled Professional Use Only. Products are sold to licensed medical professionals for administration in a clinical setting. Nothing we sell is a compounded medication for the purposes of Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act. Nothing we sell is a controlled substance.
4.3 Pricing Product pricing is provided on request following verification of your professional status. Prices, minimum order quantities, tiered volume pricing, and mix-and-match rules are set by Biotech Sciences and may change without notice. A written quote provided by us is valid for the period stated on the quote.
4.4 Order acceptance and rejection We reserve the right, in our sole discretion and the discretion of Biotech Sciences, to accept or reject any order for any reason, including but not limited to: inability to verify the ordering clinic or practitioner, incomplete documentation, suspected non-clinical intent, geographic restrictions, or inventory limitations. If we reject an order, we will notify you and refund any amounts you have paid.
4.5 Shipping, risk of loss, and returns Shipping is arranged by Biotech Sciences using carriers of its choosing. Risk of loss passes to you upon delivery to the carrier. Because the products are Professional Use Only clinical
materials, most orders are not eligible for return. Damaged or incorrect shipments must be reported within seventy-two (72) hours of delivery. Return and replacement decisions are made by Biotech Sciences.
5. Cushman Landing Platform
5.1 Nature of the platform Cushman Landing is a customized practice-management software platform configured for medical clinics. Cushman Clinical Partners licenses the platform to medical clinics and provides account management, onboarding, and Cushman-branded configuration.
5.2 Subscription and fees Access to Cushman Landing is provided on a subscription basis under the terms of a separate order form or master services agreement executed between Cushman Clinical Partners and the subscribing clinic. Subscription fees, billing cycles, and included features are set out in that separate agreement. Subscription fees are non-refundable except as expressly provided in the applicable order form or as required by law.
5.3 Acceptable use You will use Cushman Landing only for its intended purpose — the operation of your medical clinic. You will not use the platform to send unlawful communications, transmit malicious code, violate any applicable telecommunications regulation (including but not limited to the Telephone Consumer Protection Act and CAN-SPAM), or attempt to compromise the security of the platform or of 's infrastructure.
5.4 Availability We aim for high availability but do not guarantee uninterrupted service. The platform is provided on an "as available" basis. Scheduled maintenance windows and unscheduled interruptions may occur. Our sole obligation with respect to platform downtime is set out in the applicable order form or master services agreement, if any.
5.5 Customer data You retain ownership of your clinic's data entered into or generated by the Cushman Landing platform. We process your data only to provide the platform and related services, consistent with our Privacy Policy at cushmanclinical.com/privacy. On termination, we will make reasonable efforts to make your data available for export for a defined transition period as described in the applicable order form.
6. No Medical Advice; No Clinical Guidance
Important
Nothing on the Site, in any product literature, in any Cushman Landing template, or in any communication from Cushman Clinical Partners or its representatives constitutes medical advice, clinical guidance, dosing recommendations, or any recommendation with respect to the practice of medicine. You are solely responsible for the clinical use of any product purchased through us, for compliance with all applicable state and federal laws governing your medical practice, for maintaining active professional licensure, and for the safety of your patients. We do not evaluate, diagnose, treat, or make any determination with respect to any patient. All clinical decisions are made by you, the licensed medical professional.
7. Communications; SMS and Email
By providing your business email address or business phone number to us, you consent to receive transactional and informational communications from Cushman Clinical Partners at that email address or phone number, including but not limited to order confirmations, shipping notifications, invoices, account notices, product updates, price lists, and account-representative follow-ups. You may opt out of marketing email at any time by clicking the unsubscribe link in any marketing message or by emailing hello@cushmanclinical.com. You may opt out of SMS at any time by replying STOP to any SMS message. Standard message and data rates from your carrier may apply. Details are set out in our Privacy Policy.
8. Intellectual Property
The Site, its design, its content (including text, graphics, logos, and images), and the Cushman Landing configuration developed by us are protected by copyright, trademark, and other intellectual property laws. "Cushman Clinical Partners," "Cushman Landing," and related marks are trademarks or service marks of Cushman Clinical Partners LLC. You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Site for the sole purpose of evaluating and using the Services in accordance with these Terms. All rights not expressly granted are reserved.
9. Prohibited Conduct
When using the Site or the Services, you agree that you will not:
- Provide false information about your identity, your clinic, your professional licensure, or the intended use of any product you request.
- Purchase products for personal use, resale to consumers, or any use other than administration within a licensed medical practice.
- Redistribute, resell, or sublicense the Cushman Landing platform to any party outside your clinic without our prior written consent.
- Reverse engineer, decompile, or attempt to derive the source code of the Cushman Landing platform.
- Use the Site or the Services to violate any applicable law or regulation, including but not limited to state laws governing the practice of medicine, DEA regulations, FDA regulations, HIPAA (to the extent applicable), the TCPA, CAN-SPAM, or state consumer protection laws.
- Interfere with, disrupt, or attempt to gain unauthorized access to the Site, the Cushman Landing platform, our infrastructure, or the infrastructure of any authorized provider (including Biotech Sciences, Cloudflare, or Google).
10. Third-Party Services and Links
The Site and the Services rely on third-party providers, including Biotech Sciences (manufacturing and fulfillment), Cloudflare (hosting), and Google Workspace (business communications). Your use of any third-party service is subject to that provider's terms and privacy policy. We are not responsible for the acts or omissions of third-party providers except to the extent set out in these Terms or in a separate written agreement between you and us.
11. Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN A SEPARATE WRITTEN AGREEMENT SIGNED BY US, THE SITE AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE OR THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECT WILL BE CORRECTED. PRODUCT-SPECIFIC WARRANTIES, IF ANY, ARE PROVIDED BY BIOTECH SCIENCES AND ARE SET OUT IN THE PRODUCT DOCUMENTATION ACCOMPANYING EACH SHIPMENT. WE MAKE NO WARRANTY WITH RESPECT TO PRODUCT PERFORMANCE, PRODUCT SUITABILITY FOR ANY PATIENT, OR ANY CLINICAL OUTCOME.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CUSHMAN CLINICAL PARTNERS OR ITS OWNERS, OFFICERS, EMPLOYEES, PARTNERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SITE, THE PRODUCTS, THE SERVICES, OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SITE, THE PRODUCTS, THE SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID TO CUSHMAN CLINICAL PARTNERS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) FIVE HUNDRED U.S. DOLLARS ($500). Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions the exclusions and limitations in this Section 12 apply to the maximum extent permitted by law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Cushman Clinical Partners and its owners, officers, employees, partners, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) your use of the Site, the products, or the Services; (ii) your clinical use of any product purchased through us; (iii) your violation of these Terms; (iv) your violation of any applicable law or regulation; (v) your violation of any third-party right, including intellectual property or privacy rights; or (vi) any misrepresentation you make regarding your professional licensure or the intended use of any product.
14. Termination
We may suspend or terminate your access to the Site or the Services at any time, with or without notice, if we believe you have violated these Terms, if we are required to do so by law, if we suspect fraudulent or non-clinical use, or if we discontinue the Site or the Services. Sections 6, 8, 11, 12, 13, 15, 16, and 17 survive any termination of these Terms.
15. Governing Law and Venue
These Terms and any dispute arising out of or relating to these Terms, the Site, the products, or the Services are governed by the laws of the State of Georgia, without regard to its conflict of laws principles. The exclusive venue for any action arising out of or relating to these Terms is the state and federal courts located in Fulton County, Georgia, and you consent to personal jurisdiction and venue in those courts.
16. Dispute Resolution
Before initiating any formal legal action, you agree to first contact us in writing at hello@cushmanclinical.com with a description of the dispute and to work with us in good faith for a period of at least thirty (30) days to attempt to resolve the dispute informally. If the dispute is not resolved within that thirty-day period, either party may proceed to formal legal action in accordance with Section 15.
17. Miscellaneous
These Terms, together with any order form, master services agreement, or other written agreement between you and Cushman Clinical Partners, constitute the entire agreement between you and Cushman Clinical Partners with respect to the Site and the Services and supersede any prior or contemporaneous understandings. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any provision does not waive our right to do so later. You may not assign these Terms without our prior written consent. We may assign these Terms without notice. Section headings are for convenience only and do not affect interpretation.
18. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top and post the revised Terms at cushmanclinical.com/terms. If we make a material change, we will provide additional notice — for example, an email to active customers or a prominent banner on the Site. Your continued use of the Site or the Services after a change takes effect means you accept the revised Terms.
19. How to Contact Us
Questions about these Terms should be directed to:
Legal contact
Attn: Legal hello@cushmanclinical.com (470) 971-3131 cushmanclinical.com
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